Emplois

We want you

Attention : en raison de l'impact croissant du COVID-19, notre priorité absolue est la sécurité de nos employés et des mesures sont prises pour gérer efficacement notre réponse à l'épidémie. Par conséquent, nous suspendons temporairement nos entrevues. Nous vous encourageons cependant à continuer de postuler pour des postes s'ils vous intéressent et nous avons hâte de discuter avec vous très bientôt!

Depuis plus de cinquante ans, nous sommes l'un des principaux acteurs dans le marché du vélo, tant au Canada qu'à l'étranger. Notre entreprise fut d'abord dirigée par une seule personne dans une petite ville de Colombie-Britannique et nous sommes restés fidèles à cet héritage qui a contribué à nous faire progresser. Nous avons maintenant trois bureaux internationaux, deux centres de distribution et plus d'une centaine d'employés dévoués qui contribuent à notre succès continu dans l'industrie du vélo.

Nous travaillons fort, mais nous roulons tout aussi fort. Chez Live to Play Sports, il y a un espace réservé pour garer nos propres vélos, ainsi qu'une douche et des casiers pour inciter les employés à se rendre au travail sur deux roues. Il y a presque toujours quelqu'un qui est parti rouler quelque part, que ce soit sur la route ou en montagne, pour faire des sauts sur terre battue ou simplement pour une balade. Si vous désirez travailler dans un espace convivial où la culture dévouée et passionnée du vélo réunit des gens qui aiment le plein air, nous aimerions vous connaître.

Live to Play Sports Group Inc est un employeur qui valorise la diversité et favorise l’équité en matière d'emploi. Lors du processus de sélection, des mesures d'adaptation en matière d'accessibilité peuvent être fournies à la demande des candidates et des candidats. Ces derniers sont embauchés en fonction de leurs compétences, du mérite et des besoins de l'entreprise.

Bike Service Mechanic

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

The Warranty Service Technician performs technical service on a variety of bicycle components, including, but not limited to suspension forks, rear shocks, hydraulic brakes, seat posts and wheels. This role provides legendary customer service and technical support to Dealers and Sales Reps via the phone and e-mail to ensure product warranties, service and inquiries are answered in a timely, accurate and professional manner.

  • Respond in a timely, professional, and positive manner to all forms of inquiries regarding products and services, including but not limited to, product availability inquiries, product information, shipping status, warranty/returns, etc
  • Repair and servicing of Rock Shox, SRAM, KS, Zipp, Cane Creek, Crank Brothers, Thomson and other related products
  • Work with other service technicians to process service items as a team
  • Ensure accuracy of returns, orders, service / repair work, and all other related transactions
  • Communicate with customers accordingly and resolve issues in a timely manner
  • Process returns/warranties and complete service per department procedures, using proper codes to correctly categorize returns. Proactively communicate persistent quality control issues within the department and to other departments as necessary
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy
  • Establish and maintain positive working relationships with coworkers, outside sales reps, and all other contacts with which you interact
  • Gain in-depth knowledge and understanding of all LTP products and the brand story through participation in on-site and off-site product training events and clinics
  • Provide special events and technical support where needed

Qualifications requises:

  • College or University degree or equivalent experience.
  • Strong bicycle technical knowledge, able to access and repair most bike related issues.
  • Strong organizational and problem-solving skills, flexibility, and the ability to work independently and with a team.
  • Familiarity with LTP products or with the cycling industry is an asset.
  • Good computer skills and working knowledge of spreadsheets, word processing, and MS Office Suite.

System Developer

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

  • Maintain and support existing systems and applications
  • Resolve technical issues concerning website applications
  • Monitor system operations for uptime and availability
  • Optimize existing system designs and create new ones
  • Maintain and support online data connectivity with ERP
  • Manage and maintain databases required by system applications
  • Collaborate with creative and technical teams on system integration
  • Develop and create new functionality and solutions based on business requirements
  • Design, program, and test system based solutions
  • Maintain program documentation and source code
  • Ongoing research of emerging technologies, frameworks, software, and techniques to support the ongoing development of systems

Qualifications requises:

  • Bachelor’s degree in Computer Science or relevant experience
  • Understanding of web site architecture, design and web technologies
  • Web design and coding using Python, HTML, XML, Css.
  • Understanding Web 2.0 techniques and frameworks (DHTML, Ajax, Jquery)
  • Required knowledge of MySQL database
  • Familiar with Object-Oriented programming
  • GUI design experience
  • Progress OpenEdge and QA/QC experience preferred but not required
  • Visual Foxpro and Django preferred but not required
  • Programming and analytical skills
  • Aptitude for learning new skills and a desire to keep up-to-date with new technologies
  • Project and time management
  • Ability to interact effectively with team members and other staff
  • Self motivated with a high level of initiative
  • Strong attention to detail

E-bike Technician

Lieu de travail: Montreal, QC

Tâches principales:

The E-bike Tech Rep is part of the Inside Sales/Customer Service team at LTP and administers the day-to-day responsibilities related to supporting the Bosch dealer base across Canada. This position is tasked with providing industry renowned customer service, training and technical support for the Bosch E-bike system.

  • Provide top-notch customer service via email, phone and in person
  • Frontline support of Bosch E-bike dealers via Canadian Bosch service hotline in French and English
  • Process orders for spare parts supply for both bicycle dealers and authorized Bosch OE customers
  • Drive accessory business for bicycle dealers and authorized Bosch OE customers
  • Troubleshooting, technical support and warranty service for bicycle dealers
  • Training registration process for bicycle dealers
  • Facilitate both in-house and onsite training for new and existing Bosch E-bike dealers
  • Assist in collecting and compiling reporting metrics

Qualifications requises:

  • Post-Secondary degree or equivalent experience
  • Experience with E-bike technology and products, and/or with the cycling industry
  • Strong organizational and problem-solving skills, flexibility
  • Ability to work independently and with a team
  • Experience with project management
  • Strong computer skills with MS Office Suite including MS Dynamics CRM
  • Ability to travel to the US for Bosch training and meetings
  • Able to manage monthly expenses related to booking conference rooms and rental cars
  • Valid drivers license and passport
  • Personal transportation for local business travel, expenses reimbursed
  • Able to travel frequently as required (seasonal)
  • Ability to speak and write in French is required

Warehouse Worker

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Qualifications requises:

  • A minimum of 1 year related experience in shipping or warehouse environment
  • Forklift experience, preference given to certified operators
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker. Full training provided
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs.)
  • Strong attention-to-detail
  • Punctual and dependable
  • Able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required

Sales Associate, Bicycle

Lieu de travail: Norco North Shore

Tâches principales:

The role of the Sales Associate is to provide customer service on the sales floor of an established bicycle shop.

  • Provide exemplary customer service including greeting and ensuring needs are met
  • Engage in conversation with customers; listen to and qualify their needs in an open, friendly and efficient manner
  • Ensure all necessary jobs and tasks are completed such as the opening checklist, restocking merchandise, cleaning
  • Ensure all sale items are well labelled and properly displayed and/or merchandised
  • Ensure products are properly displayed and merchandised in the correct areas
  • Support other departments including the Service Manager and technicians as needed
  • Have a direct consciousness regarding environmental sustainability and reducing the stores waste footprint.
  • Assisting opening and closing of the store, as required

Qualifications requises:

  • 1-2 years retail experience, ideally in the cycling or outdoor industry preferred
  • Detailed and extensive knowledge of bicycles of all types
  • Attention to detail and efficient
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Experience with POS systems

Bicycle Mechanic/Bike Builder

Lieu de travail: Norco North Shore

Tâches principales:

  • Provide high level customer service through bike diagnosis and repair service
  • Efficiently assess and diagnose customer bicycle concerns and provide knowledge in a way that is understandable to the customer
  • Knowledgeable of suspension forks and shocks including servicing and tuning, suspension kinematics and bearing overhauls
  • Stripping and servicing all rear shock and forks from shim stack assemblies to damper servicing
  • Stripping and servicing of all rear shock and forks from shim stack assemblies to damper servicing, including seals and IFP’s
  • Build, tension and true wheels
  • Complete repairs as scheduled in a fast-paced service department
  • Schedule repairs as needed

Qualifications requises:

  • 2 year previous experience working in the service department in the cycling industry
  • Detailed and extensive knowledge of bicycles of all types, parts, tools, service techniques and parts compatibility
  • Knowledge of suspension forks and shocks, servicing and tuning, suspension kinematics, bearing overhauls Attention to detail and efficient and tidy work ethic
  • Knowledge of electronic gear installation preferred
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Microsoft Excel and Word competency
  • Experience with POS systems preferred

Warehouse Material Handler

Lieu de travail: Etobicoke, ON

Tâches principales:

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Qualifications requises:

  • Basic computer skills required
  • Forklift experience, preference given to certified operators
  • Will train on machine use (counter balance, reach, and order picker lift trucks)
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs.)
  • Strong attention-to-detail
  • Punctual and dependable
  • Be able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required