Emplois

We want you

Depuis plus de cinquante ans, nous sommes l'un des principaux acteurs dans le marché du vélo, tant au Canada qu'à l'étranger. Notre entreprise fut d'abord dirigée par une seule personne dans une petite ville de Colombie-Britannique et nous sommes restés fidèles à cet héritage qui a contribué à nous faire progresser. Nous avons maintenant trois bureaux internationaux, deux centres de distribution et plus d'une centaine d'employés dévoués qui contribuent à notre succès continu dans l'industrie du vélo.

Nous travaillons fort, mais nous roulons tout aussi fort. Chez Live to Play Sports, il y a un espace réservé pour garer nos propres vélos, ainsi qu'une douche et des casiers pour inciter les employés à se rendre au travail sur deux roues. Il y a presque toujours quelqu'un qui est parti rouler quelque part, que ce soit sur la route ou en montagne, pour faire des sauts sur terre battue ou simplement pour une balade. Si vous désirez travailler dans un espace convivial où la culture dévouée et passionnée du vélo réunit des gens qui aiment le plein air, nous aimerions vous connaître.

Live to Play Sports Group Inc est un employeur qui valorise la diversité et favorise l’équité en matière d'emploi. Lors du processus de sélection, des mesures d'adaptation en matière d'accessibilité peuvent être fournies à la demande des candidates et des candidats. Ces derniers sont embauchés en fonction de leurs compétences, du mérite et des besoins de l'entreprise.

Outside Sales Rep, Ottawa/Outaouais/Northern Ontario

Lieu de travail: Ottawa/Outaouais/Northern Ontario

Tâches principales:

The Outside Sales Rep builds relationships with current dealers and cultivates future dealers within their territory. They are the face of the company and work to drive their business.

Reporting directly to Regional Sales Manager, this position requires extensive travel within the designated region to drive sales and achieve sales targets in all brand categories. This role is required to be located in the Ottawa area.

  • Grow sales and brand representation within assigned territory to achieve sales targets
  • Manage all aspects of dealer business in terms of sales, sales training, merchandising, POP
  • Establish and maintain effective dealer relationships
  • Seek out and establish new sales opportunities
  • Forecast territory sales to support planning and activities
  • Coordinate and present product knowledge seminars on company products
  • Organize special events with dealers and with internal events team where required
  • Actively manage call schedule to ensure assigned territory is covered in a timely manner
  • Facilitate the credit process including credit limits
  • Respond to requests from sales, credit and merchandising
  • Follow up with warranty and service issues
  • Review pricing on program price sheets, and report any changes
  • Review sales by category for all key partners, and discuss with dealer
  • Follow-up with support of inside sales associate
  • Discuss territory strategy plans with inside sales associate where applicable
  • Reporting such as weekly sales plan, key territory information, preseason sales
  • Participate in sales training
  • Review sample account and sell off samples to maintain reasonable sample account amount
  • Utilize social media to connect with potential dealers

Qualifications requises:

  • Sales territory management experience
  • Ability to speak and write in French is an asset
  • Demonstrated ability to accurately forecast, close sales and achieve sales quotas
  • Outside sales / Cycling retail related experience
  • Post-Secondary education preferred with emphasis on Business
  • Able to travel extensively
  • Excellent organizational and time management skills
  • Ability to work in a team environment
  • Effective verbal and written communication skills
  • A solid understanding of cycling product
  • Ability to use sales reporting to identify opportunities
  • As needed, work varying shifts such as evenings, weekends
  • Experience with Microsoft suite
  • Valid driver’s license and passport
  • CRM experience
  • Located in the Ottawa area or able to relocate

Warranty Tech

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

The LTP Warranty Technician will provide legendary customer service and technical support to Dealers and Sales Reps via the phone and e-mail to ensure product warranties, service and inquiries are answered in a timely, accurate and professional manner.

  • Respond in a timely, professional, and positive manner to all forms of inquiries regarding Live to Play products and services, including but not limited to, product availability inquiries, product information, shipping status, warranty/returns, etc.
  • Perform technical service on a variety of bicycle components, including - but not limited to - suspension forks, rear shocks, hydraulic brakes, seat posts and wheels.
  • Ensure accuracy of orders, returns, service work, and all other related transactions. Notify customers accordingly and resolve issues in a timely manner.
  • Process returns/warranties and complete service per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
  • Establish and maintain positive working relationships with coworkers, outside sales reps, and all other contacts with which you interact.
  • Gain in-depth knowledge and understanding of all LTP products and the brand story through participation in on-site and off-site product training events and clinics.
  • Provide special events and technical support where needed

Qualifications requises:

  • 1 year of relevant experience
  • Post Secondary education
  • Strong organizational and problem solving skills, flexibility, and the ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record

Outside Sales Rep, Oregon

Lieu de travail: Oregon, USA

Tâches principales:

The Outside Sales Rep builds relationships with current dealers and cultivates future dealers within their territory. They are the face of the company and work to drive their business.

Reporting directly to Regional Sales Manager, this position requires extensive travel within designated region to drive sales and achieve sales targets in all brand categories.

  • Grow sales and brand representation within assigned territory to achieve sales targets
  • Manage all aspects of dealer business in terms of sales, sales training, merchandising, POP
  • Establish and maintain effective dealer relationships
  • Seek out and establish new sales opportunities
  • Forecast territory sales to support planning and activities
  • Coordinate and present product knowledge seminars on company products
  • Organize special events with dealers and with internal events team where required
  • Actively manage call schedule to ensure assigned territory is covered in a timely manner
  • Facilitate the credit process including credit limits
  • Respond to requests from sales, credit and merchandising
  • Follow up with warranty and service issues
  • Review pricing on program price sheets, and report any changes
  • Review sales by category for all key partners, and discuss with dealer
  • Follow-up with support of inside sales associate
  • Discuss territory strategy plans with inside sales associate where applicable
  • Reporting such as weekly sales plan, key territory information, preseason sales
  • Participate in sales training
  • Review sample account and sell off samples to maintain reasonable sample account amount
  • Utilize social media to connect with potential dealers

Qualifications requises:

  • Sales territory management experience
  • Demonstrated ability to accurately forecast, close sales and achieve sales quotas
  • Outside sales / Cycling retail related experience
  • Post-Secondary education preferred with emphasis on Business
  • Able to travel extensively, up to 50%
  • Excellent organizational and time management skills
  • Ability to work in a team environment
  • Effective verbal and written communication skills
  • A solid understanding of cycling product
  • Ability to use sales reporting to identify opportunities
  • As needed, work varying shifts such as evenings, weekends
  • Experience with Microsoft suite
  • Valid driver’s license and passport

Sales Associate

Lieu de travail: Norco North Shore

Tâches principales:

The role of the Sales Associate is to provide customer service on the sales floor of an established bicycle shop. Comprehensive bicycle training is provided along with huge online knowledge resources.

  • Provide exemplary customer service including greeting and ensuring needs are met
  • Engage in conversation with customers; listen to and qualify their needs in an open, friendly and efficient manner
  • Ensure all necessary jobs and tasks are completed such as the opening checklist, restocking merchandise, cleaning
  • Ensure all sale items are well labelled and properly displayed and/or merchandised
  • Ensure products are properly displayed and merchandised in the correct areas
  • Support other departments including the Service Manager and technicians as needed
  • Have a direct consciousness regarding environmental sustainability and reducing the stores waste footprint.
  • Assisting opening and closing of the store, as required

Qualifications requises:

  • 1 year retail experience, ideally in the cycling or outdoor industry preferred
  • Detailed and extensive knowledge of bicycles of all types
  • Attention to detail and efficient
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Experience with POS systems

Inside Sales

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

The Inside Sales Associate will administer the day-to-day details related to supporting the LTP dealer base and outside Sales Reps, providing industry renowned customer service. This includes daily communication, reporting, and fulfilling all the needs & requests surrounding customer order management.

  • Service Canadian accounts and address all needs and requests in a professional and positive manner, including daily communication with the sales representatives
  • Support territory sales reps through proactive and regular review of open orders and exception reports. Notify customers accordingly and resolve issues in a timely manner
  • Run daily and weekly reports for accounts to ensure smooth shipping and effective delivery of LTP products and services.
  • Ensure that all orders are shipping within the requested shipping window
  • Provide necessary information to the sales representatives to ensure that all dealer concerns (orders, product inquiries, shipping concerns etc) are resolved in a timely fashion.
  • Work in conjunction with the sales representative(s) to drive business (achieving and exceeding targets) for assigned territories.
  • Communicate with the Sales Rep(s) to ensure orders are submitted and shipped on time to meet all order entry deadlines as outlined.
  • Enter and process return authorization requests for dealers and sales reps
  • Provide special events and technical support where needed.

Qualifications requises:

  • 2 years of relevant experience
  • Post Secondary education
  • Strong organizational and problem-solving skills, flexibility
  • Ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record
  • Ability to speak and write in French is an asset

Warehouse Worker

Lieu de travail: Port Coquitlam Head Office

Tâches principales:

Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

We currently have permanent Full-time Warehouse positions in our Port Coquitlam Distribution Centre.

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Qualifications requises:

  • A minimum of 1 year related experience in shipping or warehouse environment
  • Forklift experience, preference given to certified operators
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker. Full training provided
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs)
  • Strong attention-to-detail
  • Punctual and dependable
  • Able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required


Only those candidates being considered will be contacted.

Job Type: Full-time

Salary: $18.00 /hour