Careers

We want you

For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have three international offices, two distribution centers, and more than 100 dedicated, fantastic staff that contribute to our continued success in the cycling industry.

We work hard, but we ride hard too. At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.

Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

Inventory Analyst

Location: Port Coquitlam Head Office

Key Responsibilities:

Reporting to the VP of Operations, the Inventory Analyst supports inventory planning, forecasting, and inventory categorization for the LTP Sports cycling products and distributed brands. The Inventory Analyst works directly with brand / category buyers to develop and monitor inventory plans, identify changes to the inventory plans, and facilitate the identification and disposition of obsolete items. The Inventory Analyst conducts analytical research on product inventory levels to identify opportunities for improvements fill rates and inventory capital performance.

  • Utilizes inventory reporting tools and assists in identifying and implementing new inventory analytic processes to improve the overall management of LTP product inventories.
  • Align inventory planning with supply chain constraints, short product lifecycles and demand variability.
  • Utilize a collaborative and consensus approach by working with Brand Buyers, Sales, and Service Teams, to drive inventory performance.
  • Review historical sales trend data and evaluate forecast results to guide purchase and inventory planning.
  • Assists Brand Buyers with inventory analytics to achieve SKU level forecasts and purchase planning in a high SKU count environment.
  • Identifies and implements improvements to SKU level segmentation and categorization to increase the efficiency of inventory planning.
  • Provides inventory reporting and forecast planning visibility to supply chain partners.
  • Assists Brand Buyers in developing inventory strategies to support product lifecycles on existing items, new products, and product phase-outs.
  • Conduct statistical analysis on current inventory positions to identify opportunities to improve the working capital inventory performance.
  • Develop inventory assurance strategies (cycle counting, physical counting, reconciliation); and monitor their completion.
  • Identify inventory surplus, demand changes, and inventory driven sales opportunities to divisional leaders for market initiatives and disposition of obsolete items.

Applicant Should Possess:

  • Three years of industry experience
  • Bachelor’s Degree in business, Supply Chain or other related disciplines.
  • Expert level proficiency in use of MS Excel
  • APICS or other forecasting Certification is beneficial
  • Demonstrated proficiency in statistics, detailed analytics, and forecasting.
  • Strong analytical, organizational, and communication skills.
  • Strong interpersonal skills.
  • Experience in Outdoor Sports categories is a benefit.

Bike Mechanic

Location: Norco North Shore

Key Responsibilities:

We want you to join our team and become part of an enthusiastic and knowledgeable world class service department with an opportunity for growth and to improve your knowledge.

  • Provide high level customer service through bike diagnosis and repair service
  • Efficiently assess and diagnose customer bicycle concerns and provide knowledge in a way that is understandable to the customer
  • Knowledgeable of suspension forks and shocks including servicing and tuning, suspension kinematics and bearing overhauls
  • Stripping and servicing all rear shock and forks from shim stack assemblies to damper servicing
  • Stripping and servicing of all rear shock and forks from shim stack assemblies to damper servicing, including seals and IFP’s
  • Build, tension and true wheels
  • Complete repairs as scheduled in a fast-paced service department
  • Schedule repairs as needed

Applicant Should Possess:

  • 1 year’s previous experience working in the service department in the cycling industry
  • Detailed and extensive knowledge of bicycles of all types, parts, tools, service techniques and parts compatibility
  • Knowledge of suspension forks and shocks, servicing and tuning, suspension kinematics, bearing overhauls Attention to detail and efficient and tidy work ethic
  • Knowledge of electronic gear installation preferred
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Microsoft Excel and Word competency
  • Experience with Lightspeed POS systems preferred

Sales Associate

Location: Norco North Shore

Key Responsibilities:

The role of the Sales Associate is to provide customer service on the sales floor of an established bicycle shop. Comprehensive bicycle training is provided along with huge online knowledge resources.

  • Provide exemplary customer service including greeting and ensuring needs are met
  • Engage in conversation with customers; listen to and qualify their needs in an open, friendly and efficient manner
  • Ensure all necessary jobs and tasks are completed such as the opening checklist, restocking merchandise, cleaning
  • Ensure all sale items are well labelled and properly displayed and/or merchandised
  • Ensure products are properly displayed and merchandised in the correct areas
  • Support other departments including the Service Manager and technicians as needed
  • Have a direct consciousness regarding environmental sustainability and reducing the stores waste footprint.
  • Assisting opening and closing of the store, as required

Applicant Should Possess:

  • 1 year retail experience, ideally in the cycling or outdoor industry preferred
  • Detailed and extensive knowledge of bicycles of all types
  • Attention to detail and efficient
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Experience with POS systems

CAD Technician

Location: Port Coquitlam Head Office

Key Responsibilities:

The CAD Technician will primarily focus on technical drawing, documentation creation and resource management. Bicycle component design will be a secondary focus of this role. This role requires a passion for mountain biking and a desire to get out on a bike as often as possible.

  • Create BOMs, exploded views and schematics of assigned assemblies
  • Create, organize, and collate drawings and technical documentation
  • Create and manage standards for consumer facing technical documentation
  • Assemble customer facing technical information
  • Conduct PDM workflow
  • Manage multiple full cycle projects from inception to production
  • Create 3D models for bicycle components using SolidWorks
  • Communicate project status, achieve project performance, timeline and cost objectives.
  • Liaise with factories to ensure compliance with product development timelines and design specifications
  • Identify process improvements to advance efficiency and quality
  • Thoroughly test products including prototype physical testing, mechanical and electrical systems

Applicant Should Possess:

  • Passion and enthusiasm for cycling and knowledge of bicycle technology, standards and trends
  • Mechanical engineering technologist or related post-secondary degree/diploma
  • High mechanical aptitude for bicycles and the ability to diagnose and solve technical issues
  • Experience in creation of technical drawings and documentation
  • Experience with Adobe creative suite
  • In-depth knowledge of SolidWorks CAD software. Surface modeling techniques is an asset
  • Ability to travel internationally
  • Ability to work in Canada
  • 2-4 years relevant work experience

Inside Sales

Location: Port Coquitlam Head Office

Key Responsibilities:

The Inside Sales Associate will administer the day-to-day details related to supporting the LTP dealer base and outside Sales Reps, providing industry renowned customer service. This includes daily communication, reporting, and fulfilling all the needs & requests surrounding customer order management.

  • Service Canadian accounts and address all needs and requests in a professional and positive manner, including daily communication with the sales representatives
  • Support territory sales reps through proactive and regular review of open orders and exception reports. Notify customers accordingly and resolve issues in a timely manner
  • Run daily and weekly reports for accounts to ensure smooth shipping and effective delivery of LTP products and services.
  • Ensure that all orders are shipping within the requested shipping window
  • Provide necessary information to the sales representatives to ensure that all dealer concerns (orders, product inquiries, shipping concerns etc) are resolved in a timely fashion.
  • Work in conjunction with the sales representative(s) to drive business (achieving and exceeding targets) for assigned territories.
  • Communicate with the Sales Rep(s) to ensure orders are submitted and shipped on time to meet all order entry deadlines as outlined.
  • Enter and process return authorization requests for dealers and sales reps
  • Provide special events and technical support where needed.

Applicant Should Possess:

  • 2 years of relevant experience
  • Post Secondary education
  • Strong organizational and problem-solving skills, flexibility
  • Ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record
  • Ability to speak and write in French is an asset

Back-end Developer

Location: Port Coquitlam Head Office

Key Responsibilities:

The Back-end Developer is responsible for all aspects of back-end server programming systems including design and analysis, coding, testing, debugging, deployment and maintenance.

  • Responsible for managing the interchange of data between the server and the users
  • Development of all server-side logic, definition and maintenance
  • Manage projects and complete project management tasks as assigned
  • Ensuring high performance and responsiveness to requests from the front-end
  • Produce high quality and efficient code based on specifications
  • Optimization of the application for maximum speed and scalability
  • Recommend and execute improvements
  • Resolve technical issues concerning website applications
  • Monitor website operations for uptime and availability
  • Maintain and support online data connectivity with ERP
  • Manage and maintain databases required by website applications
  • Collaborate with creative and technical teams on site integration
  • Work with sales persons on dealer support issues
  • Develop and create new functionality and solutions based on business requirements
  • Design, program, and test web based solutions
  • Maintain program documentation and source code
  • Ongoing research of emerging technologies, frameworks, software, and techniques to support the ongoing development of websites
  • Provide direction for data integration and functionality of websites

Applicant Should Possess:

  • Bachelor’s degree in Computer Science or relevant experience
  • Knowledgeable with Visual Foxpro, PHP, Java, ASP.Net, Html, XML, CSS
  • Knowledge of databases such as MySQL, Microsoft SQL Server
  • Strong knowledge of OOP, design patterns, algorithms, and data structures
  • Programming and analytical skills
  • Project management experience
  • Ability to manage time commitments across multiple projects
  • Interact effectively with team members and other staff
  • Self motivated with a high level of initiative
  • Strong attention to detail
  • Flexibility and willingness to learn new technologies as needed

Inside Sales, Ecommerce

Location: Toronto Office

Key Responsibilities:

The Inside Sales Rep, Ecommerce will be tasked with bringing the same legendary customer service that LTP Sports/Norco Bicycles is known for throughout the cycling industry, to our end users. The role will be on the front lines, directly supporting our riders & consumers over a variety of channels.

  • Interact with end user, provide critical customer service and troubleshooting guidance
  • Serve as the first point of contact with customers via phone, email, live chat and various social media channels
  • Process all consumer orders
  • Provide expert level guidance when choosing bike model and size for intended use
  • Proactively contact customers with order updates or delays.
  • Develop dynamic solutions to solve service related issues; be a problem solver while working within company guidelines
  • Facilitate positive, proactive communication amongst all internal departments
  • Assist with Warranty handling
  • Provide team support in a Call Center environment
  • Meeting set KPI’s related to volume, quality of work and ticket windows
  • Process escalated customer inquiries by telephone, email and live chat
  • Maintain a balance between company policy and customer benefit in decision making
  • Managing confrontational and escalated customer complaints and conflict
  • Continuously evaluate and identify opportunities to drive process improvement that positively impacts the customer’s experience

Applicant Should Possess:

  • 3+ years’ work experience in the bicycle industry in a consultative sales and technical role
  • Team player with a passion for cycling
  • Experience in an e-commerce environment
  • Ideally experience with Zendesk or other Customer Service Ticketing Systems
  • French language an asset
  • Bachelor’s degree
  • Must possess strong oral and written communication and listening skills
  • Flexibility and the ability to effectively prioritize multiple tasks in a fast-paced environment
  • Hands-on mentality with strong problem-solving skills and high attention to detail
  • Proficiency in Microsoft office products (excel, word and outlook are essential)

Bicycle Graphic Designer

Location: Port Coquitlam Head Office

Key Responsibilities:

The Bicycle Graphic Designer is a passionate mountain biker with a history of creating best in class graphic designs. They demonstrate exceptions skills in researching and evaluating trends specific to colors and graphics in the outdoor and recreational space. This role will create, produce and communicate art, colorways and finishes for the entire Norco bicycle product mix.

  • Prepare layouts and graphic elements for bicycle product lines including colorways and finishes that achieve creative and commercial practicality
  • Collaborate with product managers, industrial designers, engineers and supply chain to ensure design optimization, aligned production schedule, project execution and timelines are achieved
  • Research and evaluate trends specific to colors and graphics in the outdoor and recreational space
  • Collaborate with Creative team to ensure all designs are aligned and adhere to brand guidelines
  • Produce visual strategies for each bike product line including trending, market reports and product concepts
  • Participate in Trade shows, Consumer events, Surveys and all forms of primary research

Applicant Should Possess:

  • 3-5 years of design experience in the outdoor industry, preferably with physical 3D products
  • Passionate mountain biker
  • Degree or diploma in Graphic Design, Graphic Communications, related program or equivalent work experience
  • Design abilities including illustration, color theory, texture, layout and visual presentation
  • Extensive knowledge of decal manufacturing, painting and powder coating materials, and processes
  • A team player comfortable in a collaborative and participative team environment
  • Able to multi task and balance a work load with tight deadlines that will consist of creative, production, and compliance
  • Highly skilled with industry software, primarily Adobe Creative Suite (i.e. Illustrator, InDesign, Photoshop, etc.)
  • Able to travel internationally as required

Outside Sales Rep

Location: California

Key Responsibilities:

The Outside Sales Rep builds relationships with current dealers and cultivates future dealers within their territory. They are the face of the company and work to drive their business.

Reporting directly to Regional Sales Manager, this position requires extensive travel within designated region to drive sales and achieve sales targets in all brand categories.

  • Grow sales and brand representation within assigned territory to achieve sales targets
  • Manage all aspects of dealer business in terms of sales, sales training, merchandising, POP
  • Establish and maintain effective dealer relationships
  • Seek out and establish new sales opportunities
  • Forecast territory sales to support planning and activities
  • Coordinate and present product knowledge seminars on company products
  • Organize special events with dealers and with internal events team where required
  • Actively manage call schedule to ensure assigned territory is covered in a timely manner
  • Facilitate the credit process including credit limits
  • Respond to requests from sales, credit and merchandising
  • Follow up with warranty and service issues
  • Review pricing on program price sheets, and report any changes
  • Review sales by category for all key partners, and discuss with dealer
  • Follow-up with support of inside sales associate
  • Discuss territory strategy plans with inside sales associate where applicable
  • Reporting such as weekly sales plan, key territory information, preseason sales
  • Participate in sales training
  • Review sample account and sell off samples to maintain reasonable sample account amount
  • Utilize social media to connect with potential dealers

Applicant Should Possess:

  • Sales territory management experience
  • Demonstrated ability to accurately forecast, close sales and achieve sales quotas
  • Outside sales / Cycling retail related experience
  • Post-Secondary education preferred with emphasis on Business
  • Able to travel extensively, up to 50%
  • Excellent organizational and time management skills
  • Ability to work in a team environment
  • Effective verbal and written communication skills
  • A solid understanding of cycling product
  • Ability to use sales reporting to identify opportunities
  • As needed, work varying shifts such as evenings, weekends
  • Experience with Microsoft suite
  • Valid driver’s license and passport

Material Handler

Location: Toronto Office

Key Responsibilities:

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Applicant Should Possess:

  • Basic computer skills required
  • Forklift experience, preference given to certified operators
  • Will train on machine use (counter balance, reach, and order picker lift trucks)
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs.)
  • Strong attention-to-detail
  • Punctual and dependable
  • Be able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required

Warehouse Worker

Location: Port Coquitlam Head Office

Key Responsibilities:

Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

We currently have permanent Full-time Warehouse positions in our Port Coquitlam Distribution Centre.

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Applicant Should Possess:

  • A minimum of 1 year related experience in shipping or warehouse environment
  • Forklift experience, preference given to certified operators
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker. Full training provided
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs)
  • Strong attention-to-detail
  • Punctual and dependable
  • Able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required


Only those candidates being considered will be contacted.

Job Type: Full-time

Salary: $18.00 /hour