Careers

We want you

For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have three international offices, two distribution centers, and more than 100 dedicated, fantastic staff that contribute to our continued success in the cycling industry.

We work hard, but we ride hard too. At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.

Live to Play Sports Group Inc is an equal opportunity employer and values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

Outside Sales Rep, Ottawa/Outaouais/Northern Ontario

Location: Ottawa/Outaouais/Northern Ontario

Key Responsibilities:

The Outside Sales Rep builds relationships with current dealers and cultivates future dealers within their territory. They are the face of the company and work to drive their business.

Reporting directly to Regional Sales Manager, this position requires extensive travel within the designated region to drive sales and achieve sales targets in all brand categories. This role is required to be located in the Ottawa area.

  • Grow sales and brand representation within assigned territory to achieve sales targets
  • Manage all aspects of dealer business in terms of sales, sales training, merchandising, POP
  • Establish and maintain effective dealer relationships
  • Seek out and establish new sales opportunities
  • Forecast territory sales to support planning and activities
  • Coordinate and present product knowledge seminars on company products
  • Organize special events with dealers and with internal events team where required
  • Actively manage call schedule to ensure assigned territory is covered in a timely manner
  • Facilitate the credit process including credit limits
  • Respond to requests from sales, credit and merchandising
  • Follow up with warranty and service issues
  • Review pricing on program price sheets, and report any changes
  • Review sales by category for all key partners, and discuss with dealer
  • Follow-up with support of inside sales associate
  • Discuss territory strategy plans with inside sales associate where applicable
  • Reporting such as weekly sales plan, key territory information, preseason sales
  • Participate in sales training
  • Review sample account and sell off samples to maintain reasonable sample account amount
  • Utilize social media to connect with potential dealers

Applicant Should Possess:

  • Sales territory management experience
  • Ability to speak and write in French is an asset
  • Demonstrated ability to accurately forecast, close sales and achieve sales quotas
  • Outside sales / Cycling retail related experience
  • Post-Secondary education preferred with emphasis on Business
  • Able to travel extensively
  • Excellent organizational and time management skills
  • Ability to work in a team environment
  • Effective verbal and written communication skills
  • A solid understanding of cycling product
  • Ability to use sales reporting to identify opportunities
  • As needed, work varying shifts such as evenings, weekends
  • Experience with Microsoft suite
  • Valid driver’s license and passport
  • CRM experience
  • Located in the Ottawa area or able to relocate

Warranty Tech

Location: Port Coquitlam Head Office

Key Responsibilities:

The LTP Warranty Technician will provide legendary customer service and technical support to Dealers and Sales Reps via the phone and e-mail to ensure product warranties, service and inquiries are answered in a timely, accurate and professional manner.

  • Respond in a timely, professional, and positive manner to all forms of inquiries regarding Live to Play products and services, including but not limited to, product availability inquiries, product information, shipping status, warranty/returns, etc.
  • Perform technical service on a variety of bicycle components, including - but not limited to - suspension forks, rear shocks, hydraulic brakes, seat posts and wheels.
  • Ensure accuracy of orders, returns, service work, and all other related transactions. Notify customers accordingly and resolve issues in a timely manner.
  • Process returns/warranties and complete service per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
  • Establish and maintain positive working relationships with coworkers, outside sales reps, and all other contacts with which you interact.
  • Gain in-depth knowledge and understanding of all LTP products and the brand story through participation in on-site and off-site product training events and clinics.
  • Provide special events and technical support where needed

Applicant Should Possess:

  • 1 year of relevant experience
  • Post Secondary education
  • Strong organizational and problem solving skills, flexibility, and the ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record

Warehouse Operations Specialist

Location: Etobicoke, ON

Key Responsibilities:

This is a hands-on role with a daily split in administrative and operation roles in a modern, fast-pace Hi Cube Narrow Aisle Distribution Center.

  • Analyze inventory and warehouse data including preparation of monthly warehouse reporting
  • KPI goal monitoring, and reporting
  • Lead cycle count, spot counts and month end processes
  • Review and propose inventory adjustments as a result of variances to physical counts, mixed or incorrect stock
  • Management of the internal catalog, reporting of inventory turns, potential obsolete stock
  • Audits and report supply chain transaction variances
  • Investigate backordered or lost stock, and submit adjustments required
  • Flog Bin, and Quarantine orders maintenance
  • Monitor zeroed items and distribute copies of zeroed picking slips to the manager and order desk
  • Supervise and when necessary conduct QC checks on outgoing orders and submits paperwork
  • Communicate with sales & merchandising on customer and supplier issues including stock adjustments, bin maintenance and stock switch/merge maintenance
  • Coordinate and supervise annual inventory count for the warehouse and defective stock
  • Ensure the safe, clean and efficient operation of the warehouse in meeting service standards
  • Provide recommendations on programs to improve warehouse operations
  • Reporting and entry responsibilities including IBT & TC receipts
  • Processing USA export shipments
  • Credit card processing
  • Warranty reconciliation and claims; managing receiving, stock put-away, and order fulfillment requirements
  • Provide daily support in all areas in the warehouse operation as needed
  • In absence of Warehouse Supervisor is responsible for daily operations

Applicant Should Possess:

  • 2 years Administration experience, proficient in Excel, Word, MS Windows, & Outlook
  • Detail oriented and strong customer service, communication, organizational, analytical, and leadership skills
  • High degree of accuracy
  • Experience in overseeing a team
  • Strong written and verbal communication
  • Ability to lift and/or move up to 50 lb for duration of shift, as needed
  • Ability and availability to work irregular or extended hours including nights, weekends as needed
  • Required to be certified on all facility equipment – training available
  • Ability to speak and write in French is plus

Outside Sales Rep, Oregon

Location: Oregon, USA

Key Responsibilities:

The Outside Sales Rep builds relationships with current dealers and cultivates future dealers within their territory. They are the face of the company and work to drive their business.

Reporting directly to Regional Sales Manager, this position requires extensive travel within designated region to drive sales and achieve sales targets in all brand categories.

  • Grow sales and brand representation within assigned territory to achieve sales targets
  • Manage all aspects of dealer business in terms of sales, sales training, merchandising, POP
  • Establish and maintain effective dealer relationships
  • Seek out and establish new sales opportunities
  • Forecast territory sales to support planning and activities
  • Coordinate and present product knowledge seminars on company products
  • Organize special events with dealers and with internal events team where required
  • Actively manage call schedule to ensure assigned territory is covered in a timely manner
  • Facilitate the credit process including credit limits
  • Respond to requests from sales, credit and merchandising
  • Follow up with warranty and service issues
  • Review pricing on program price sheets, and report any changes
  • Review sales by category for all key partners, and discuss with dealer
  • Follow-up with support of inside sales associate
  • Discuss territory strategy plans with inside sales associate where applicable
  • Reporting such as weekly sales plan, key territory information, preseason sales
  • Participate in sales training
  • Review sample account and sell off samples to maintain reasonable sample account amount
  • Utilize social media to connect with potential dealers

Applicant Should Possess:

  • Sales territory management experience
  • Demonstrated ability to accurately forecast, close sales and achieve sales quotas
  • Outside sales / Cycling retail related experience
  • Post-Secondary education preferred with emphasis on Business
  • Able to travel extensively, up to 50%
  • Excellent organizational and time management skills
  • Ability to work in a team environment
  • Effective verbal and written communication skills
  • A solid understanding of cycling product
  • Ability to use sales reporting to identify opportunities
  • As needed, work varying shifts such as evenings, weekends
  • Experience with Microsoft suite
  • Valid driver’s license and passport

Inventory Analyst

Location: Port Coquitlam Head Office

Key Responsibilities:

Reporting to the VP of Operations, the Inventory Analyst supports inventory planning, forecasting, and inventory categorization for the LTP Sports cycling products and distributed brands. The Inventory Analyst works directly with brand / category buyers to develop and monitor inventory plans, identify changes to the inventory plans, and facilitate the identification and disposition of obsolete items. The Inventory Analyst conducts analytical research on product inventory levels to identify opportunities for improvements fill rates and inventory capital performance.

  • Utilizes inventory reporting tools and assists in identifying and implementing new inventory analytic processes to improve the overall management of LTP product inventories.
  • Align inventory planning with supply chain constraints, short product lifecycles and demand variability.
  • Utilize a collaborative and consensus approach by working with Brand Buyers, Sales, and Service Teams, to drive inventory performance.
  • Review historical sales trend data and evaluate forecast results to guide purchase and inventory planning.
  • Assists Brand Buyers with inventory analytics to achieve SKU level forecasts and purchase planning in a high SKU count environment.
  • Identifies and implements improvements to SKU level segmentation and categorization to increase the efficiency of inventory planning.
  • Provides inventory reporting and forecast planning visibility to supply chain partners.
  • Assists Brand Buyers in developing inventory strategies to support product lifecycles on existing items, new products, and product phase-outs.
  • Conduct statistical analysis on current inventory positions to identify opportunities to improve the working capital inventory performance.
  • Develop inventory assurance strategies (cycle counting, physical counting, reconciliation); and monitor their completion.
  • Identify inventory surplus, demand changes, and inventory driven sales opportunities to divisional leaders for market initiatives and disposition of obsolete items.

Applicant Should Possess:

  • Three years of industry experience
  • Bachelor’s Degree in business, Supply Chain or other related disciplines.
  • Expert level proficiency in use of MS Excel
  • APICS or other forecasting Certification is beneficial
  • Demonstrated proficiency in statistics, detailed analytics, and forecasting.
  • Strong analytical, organizational, and communication skills.
  • Strong interpersonal skills.
  • Experience in Outdoor Sports categories is a benefit.

Sales Associate

Location: Norco North Shore

Key Responsibilities:

The role of the Sales Associate is to provide customer service on the sales floor of an established bicycle shop. Comprehensive bicycle training is provided along with huge online knowledge resources.

  • Provide exemplary customer service including greeting and ensuring needs are met
  • Engage in conversation with customers; listen to and qualify their needs in an open, friendly and efficient manner
  • Ensure all necessary jobs and tasks are completed such as the opening checklist, restocking merchandise, cleaning
  • Ensure all sale items are well labelled and properly displayed and/or merchandised
  • Ensure products are properly displayed and merchandised in the correct areas
  • Support other departments including the Service Manager and technicians as needed
  • Have a direct consciousness regarding environmental sustainability and reducing the stores waste footprint.
  • Assisting opening and closing of the store, as required

Applicant Should Possess:

  • 1 year retail experience, ideally in the cycling or outdoor industry preferred
  • Detailed and extensive knowledge of bicycles of all types
  • Attention to detail and efficient
  • Ability to work under pressure in a fast-paced work environment as well as being able to work as part of a team
  • Experience with POS systems

Inside Sales

Location: Port Coquitlam Head Office

Key Responsibilities:

The Inside Sales Associate will administer the day-to-day details related to supporting the LTP dealer base and outside Sales Reps, providing industry renowned customer service. This includes daily communication, reporting, and fulfilling all the needs & requests surrounding customer order management.

  • Service Canadian accounts and address all needs and requests in a professional and positive manner, including daily communication with the sales representatives
  • Support territory sales reps through proactive and regular review of open orders and exception reports. Notify customers accordingly and resolve issues in a timely manner
  • Run daily and weekly reports for accounts to ensure smooth shipping and effective delivery of LTP products and services.
  • Ensure that all orders are shipping within the requested shipping window
  • Provide necessary information to the sales representatives to ensure that all dealer concerns (orders, product inquiries, shipping concerns etc) are resolved in a timely fashion.
  • Work in conjunction with the sales representative(s) to drive business (achieving and exceeding targets) for assigned territories.
  • Communicate with the Sales Rep(s) to ensure orders are submitted and shipped on time to meet all order entry deadlines as outlined.
  • Enter and process return authorization requests for dealers and sales reps
  • Provide special events and technical support where needed.

Applicant Should Possess:

  • 2 years of relevant experience
  • Post Secondary education
  • Strong organizational and problem-solving skills, flexibility
  • Ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record
  • Ability to speak and write in French is an asset

Warehouse Worker

Location: Port Coquitlam Head Office

Key Responsibilities:

Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

We currently have permanent Full-time Warehouse positions in our Port Coquitlam Distribution Centre.

  • Unload and accurately receive incoming product; includes inspecting for and reporting damage to management
  • Pick and pack orders according to requirements
  • Ensure accuracy of order fulfillment and transfers (picking, loading, and shipping)
  • Complete production orders accurately and safely in a timely manner
  • Assist with inventory control management and follow strict processes for the handling of all incoming and outgoing shipments
  • Operating a hi-reach order picker forklift
  • Assist in the warehouse, general housekeeping, cleaning and general maintenance
  • Performing other tasks as assigned by management

Applicant Should Possess:

  • A minimum of 1 year related experience in shipping or warehouse environment
  • Forklift experience, preference given to certified operators
  • Able to work at heights, position requires you to operate a high reach narrow aisle order picker. Full training provided
  • Ability to work independently without constant direct supervision
  • Extended time on feet; walking distances up to 200 feet
  • Manual dexterity and hand to eye coordination for operation of equipment
  • Frequent stooping, bending, walking, carrying, and lifting (up to 50 lbs)
  • Strong attention-to-detail
  • Punctual and dependable
  • Able to keep up and excel in a fast pace environment
  • CSA approved steel toe safety footwear required


Only those candidates being considered will be contacted.

Job Type: Full-time

Salary: $18.00 /hour