Key Responsibilities:

Manager: Senior Manager, Digital and Ecommerce
Updated: May 2024

Norco Bicycles / Live to Play Sports Group Inc. is seeking a full-time contract Production Designer with three or more years of experience to join our fast-paced, high-performing marketing team.

The successful candidate will collaborate with our in-house and external team to bring ideas from concept to final execution. This position is hybrid with three days in the office required.

• Assists and prepares with team and/or stakeholders: layouts and graphic elements creatively and accurately in adherence with established brand guidelines.
• Ensures all creative supplied and executed maintains a high level of quality, feature a consistent tone and style, that supports and reinforces our brand.
• Establish and maintain high levels of project execution by effectively managing workload and ensuring projects are completed according to the schedule.
• Supports other marketing projects requiring design expertise, layout and production workflow including product catalogues, digital format and large format print.
• Manage image files and product information content on internal/external data bases.
• Preparing images for use (clipping and or touching up photos) and image resizing
• Participate in sessions to share new design perspectives and ideas.
• Collaborate across the Marketing team and with external design agencies.
• Works with internal cross-functional teams to develop a deep understanding of customer and influencer insights and to integrate those insights into compelling visual creative outputs.
• Demonstrate ongoing knowledge of graphic industry trends and latest software applications.
• Communicate effectively and work with minimal supervision both individually and in a team.
• Most of our outward facing marketing communications are done in English and French, so a general sense of how to work with French when building assets (translation is provided)
• Provide scope time needed to complete projects.
• Utilize Asana (project management software) to communicate progress on project tasks.
• Upload product, images, copy and translations to the website as required.
• Build and schedule emails as required.

Applicant Should Possess:

• Three to Five or more years’ experience working in a fast-paced agency-like atmosphere.
• Degree or diploma in Graphic Design, Graphic Communications, related program, or equivalent work experience.
• Two years recent related hands-on experience with graphic design.
• Knowledgeable of the outdoor, cycling and/or adventure sports an asset.
• Good working knowledge of photography, photo editing programs and graphic design layout applications; Adobe CC; InDesign, Photoshop, Illustrator.
• Familiar with animation software Animate, Premiere and After Effects.
• Strong organizational skills with the ability to work in a fast-paced environment with tight deadlines.
• Solid digital, print production, and creative thinking skills.
• Experience with Digital Asset Management systems a plus.

• $60,000 – 70,000

Live to Play Sports Group Inc is an equal opportunity employer and values diversity.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

Email your resume and covering letter as an attachment to Lee Ann Slade leeanns@livetoplaysports.com and employment@livetoplaysports.com

Key Responsibilities:

About the Role

Manager: Director, Product Strategy
Location: Port Coquitlam, BC - 3 days a week @ HQ
Updated: May 2024

Norco Bicycles is looking to add an experienced Senior Product Manager to our high-performance team, to develop technical product from concept to creation, with strong emphasis on Go-To-Market milestones and cross-functional leadership across our organization and supply chain.

Reporting to the Director of Product Strategy, this individual is an exceptional relationship builder with the confidence to lead technical teams, and deeply knowledgeable about bike specifications and industry trends.

• Embrace and embody the essence of the rider - Lead the forefront of the rider experience through immersive qualitative research and meticulous tracking of quantitative product metrics.
• Stay abreast of industry trends and deeply comprehend the competitive landscape as it relates to our product, aiding in the definition of the product's three-year roadmap to consistently stay ahead of the curve.
• Effectively communicate a profound understanding of our riders to the team, sharing insightful data on how our riders engage with our Norco bikes.
• With direction from the Director of Product Strategy, and Director of Engineering and R&D, SR PM's will champion new and existing product initiatives by taking ownership of and driving product features from inception through implementation, launch, and continuous iterative enhancements.
• Foster robust relationships with colleagues across all departments, including, Marketing, Sales, Planning, Supply Chain, and Quality, to ensure that your products are brought to market and supported with flawless execution.
• Develop detailed project plans using established structure and customize project documents to suit the specifics of the project
• Drive projects through the existing Stage-Gate process and manage all gates/project approvals
• Maintain recurring reports and communication regarding project(s) status
• Other duties as required.

About the Company

Since 1964, Live to Play Sports Inc. has been Canada's leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands.

Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear.

Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

About our Team

We empower our teams to conquer challenging tasks in manners that resonate deeply with our riders.

Our dedicated Norco product development teams work tirelessly to introduce groundbreaking biking experiences to the market swiftly, ensuring an unparalleled customer journey.

If you thrive in a fast-paced environment, boast quick analytical skills, and excel at generating ideas with rapidity, come join our exceptional team. Together, we're spearheading a revolution in the biking industry on a global scale, reshaping the way bikes are crafted, distributed, and embraced by enthusiasts everywhere.

Applicant Should Possess:

• You possess 8+ years of product management experience within the bike industry, managing categories in E-MTB and/or Gravel.
• Bachelor's Degree in Business Administration or related field, or accreditation in PMP or similar.
• Demonstrated proficiency in executing a product roadmap while effectively utilizing external resources and coordinating with internal/external stakeholders to manage expectations and timelines.
• You exhibit a keen curiosity for new products and possess the data to substantiate your roadmap requirements, understanding how riders will respond to them.
• Confidence and comfort in articulating your thoughts and engaging constructively in discussions with colleagues and peers, including highly technical concepts.
• Experience with overseas manufacturing and testing
• A proven strategy to ensure team alignment on the product vision and execution timeline.
• You're passionately enthusiastic about your favorite products and can eloquently articulate why they're extraordinary.

• $81, 600 - $112, 200

Live to Play Sports Group Inc is an equal opportunity employer and values diversity.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

Employment is decided on the basis of qualifications, merit and business need.

Email your resume and covering letter as an attachment to employment@livetoplaysports.com

Key Responsibilities:

Since 1964, Live to Play Sports Inc. has been Canada’s leading distributor of premium bicycles, parts and accessories, selling over 80 world-class cycling brands. Live to Play Sports also owns and operates several proprietary brands, including Norco Bicycles and Axiom Cycling Gear. Norco Bicycles is a high-performance brand of choice for cyclists around the world. Our head office and Canadian Distribution Centre is in Port Coquitlam, British Columbia.

Become part of the team at the flagship retail space for Norco Bicycles. At Norco North Shore you will be part of an industry-leading retail and service team providing best in class support for riders in one of the birthplaces of mountain biking.

As a Service Tech at Norco North Shore bicycle retail store, you’ll collaborate closely with the Service Manager and the Service Team to champion exceptional rider experiences, forging connections, and embracing bold objectives both within our store and in our riding community.

ROLE AND RESPONSIBILITIES

• Service writing, help control the flow of repairs.
• Work hand and hand with service manager to understand store service budgets.
• Purchase store supplies and customer parts as needed.
• Build bikes, service bikes, perform tune-ups, have a good understanding of suspension, and can perform high-end service, bleed brakes, fix dropper posts, e-bikes.
• Assist the Service Manager in developing and monitoring service operations.
• Work closely with sales associates, other service technicians and key stakeholders at Live to Play Sports.
• Work closely with Service Manager and Assistant Store Manager to achieve stores performance goals.
• Collaborate with the Service Manager to support and implement promotional strategies and programs to hit service goals.
• Address and resolve customer complaints when necessary.
• In collaboration with the Service Manager, handle customer preferences to implement service promotions.
• Stay up to date with detailed knowledge of new and existing products.

Applicant Should Possess:

• 2+ years experience as a bike technician
• Bike shop retail experience mandatory
• Strong mechanical knowledge of bicycles and bicycle products.
• Proficient with modern POS system - Lightspeed preferred.
• Proficient using Microsoft Outlook, Excel, and Word
• Strong interpersonal skills for relationships with customers and the team
• Strong written and verbal communication skills
• Motivation and drive to achieve goals based on metrics, data, and sales numbers.

Salary expectations: $42,800-$58,900

A reasonable estimate of the pay range is CAD $42,800 - $58,900 at the time of this posting. Within the range, individual pay is determined by factors such as, job-related skills, relevant experience, education and/or training.

Please note that the range details above reflect the base pay only and does not include our competitive benefits that we offer.

We are an equal opportunity employer that values diversity. Accommodations are available on request for candidates taking part in all aspects of the selection process. Employment is decided on the basis of qualifications, merit and business need.

To apply:
Email your resume and covering letter as an attachment to Jason Haycock jhaycock@livetoplaysports.com and employment@livetoplaysports.com