Careers

We want you

For over 50 years, we have been a leading player in the Canadian and international bicycle market. Starting as a one-man operation in small-town British Columbia, we have always stayed true to our roots, which has helped us grow. We now have three international offices, two distribution centers, and more than 100 dedicated, fantastic staff that contribute to our continued success in the cycling industry.

We work hard, but we ride hard too. At Live to Play Sports, we have bicycle storage, showers, and lockers to encourage riding to, from, and at work. There is almost always someone getting out for a pedal, whether it is road, mountain, dirt jump, or a cruise. If you want to work in a casual environment with a dedicated and passionate culture where people love the outdoors, then we'd love to hear from you.

Industrial Designer

Location: Port Coquitlam Head Office
Date Posted: Jul 18, 2017
End Date: Sep 01, 2017

Key Responsibilities:

Support and collaborate with the Product Development team with bicycle frame research, concept development, 3D design and design reviews.

  • Create Solidworks 3D models and 2D drawings for bicycle frames and products.
  • Create technical documents, exploded views, and schematics of all critical assemblies.
  • Liaise with factories to ensure compliance with product development timelines and design specifications and to identify process improvements to improve efficiency and quality.

Applicant Should Possess:

  • Passion and enthusiasm for cycling and knowledge of bicycle technology, standards & trends
  • Degree or diploma in Mechanical Engineering, or Industrial Design.
  • In-depth knowledge of Solidworks CAD software, specifically surface modeling techniques.
  • 5+ years’ experience in a design environment
  • High mechanical aptitude for bicycles and the ability to diagnose and solve technical issues.

Customer Service – Warranty Tech  

Location: Toronto Office
Date Posted: Jun 15, 2017
End Date: Aug 30, 2017

Key Responsibilities:

The LTP Warranty Technician will provide legendary customer service and technical support to Dealers and Sales Reps via the phone and e-mail to ensure product warranties, service and inquiries are answered in a timely, accurate and professional manner.

  • Respond in a timely, professional, and positive manner to all forms of inquiries regarding Live to Play products and services, including but not limited to, product availability inquiries, product information, shipping status, warranty/returns, etc.
  • Perform technical service on a variety of bicycle components, including - but not limited to - suspension forks, rear shocks, hydraulic brakes, seat posts and wheels.
  • Ensure accuracy of orders, returns, service work, and all other related transactions. Notify customers accordingly and resolve issues in a timely manner.
  • Process returns/warranties and complete service per department procedures, using proper codes to categorize reason for return correctly. Proactively communicate persistent quality control issues within the department and to other departments as necessary.
  • Prioritize daily tasks and projects to accomplish job duties on time and with a high level of accuracy.
  • Establish and maintain positive working relationships with coworkers, outside sales reps, and all other contacts with which you interact.
  • Gain in-depth knowledge and understanding of all LTP products and the brand story through participation in on-site and off-site product training events and clinics.
  • Provide special events and technical support where needed

Applicant Should Possess:

  • College or University degree or equivalent experience
  • Strong organizational and problem solving skills, flexibility, and the ability to work independently and with a team
  • Familiarity with LTP products or with the cycling industry is a plus
  • Good computer skills with spreadsheets, word processing, and MS Office Suite
  • Ability to maintain excellent attendance and punctuality record
  • Ability to speak and write in French is required

Experienced Bicycle Mechanic - Norco John Henry Bikes

Location: Norco John Henry Bikes
Date Posted: Feb 27, 2017

Key Responsibilities:

Here at Norco John Henry Bikes in beautiful North Vancouver we service every bike that comes through the door with the best mechanics, tools and resources possible. Weather it is a world cup race bike or a faithful old commuter we give the best service and at a reasonable price. We want you to join our team and become part of an enthusiastic and knowledgeable world class service department with an opportunity for growth and to improve your knowledge.

Applicant Should Possess:

  • At least 3-5 year’s previous experience working in the service department in the cycling industry
  • Detailed and extensive knowledge of bicycles of all types, parts, tools, service techniques and parts compatibility
  • Attention to detail and efficient and tidy work ethic
  • Ability to work under pressure in a fast paced work environment
  • Ability to talk to customers in a friendly and open manner, efficiently assess and diagnose their bicycle concerns and explain the repair service to the customer in an easy manner
  • Ability to work on suspension and hydraulic brakes with knowledge of the latest developments and technology
  • A detailed knowledge of suspension forks and shocks, servicing and tuning, suspension kinematics, bearing overhauls and if possible but not required, knowledge of electronic gear installation. Ability to troubleshoot and resolve issues under pressure but to the highest standard.

Sales Associate - Part time/Full time

Location: Norco John Henry Bikes
Date Posted: May 02, 2016

Key Responsibilities:

Norco John Henry is a Family orientated community bike shop based in the heart of the world famous North Shore in North Vancouver. We provide friendly, open and expert service and advice to all types of cyclists in Vancouver. Weather you are a young tyke looking for your first bike, a seasoned pro looking for the bike that will take you to the next level or just your average rider looking for a bike to put a smile on your face, we cater to everybody.

Benefits include, working with the best people in the bike industry, a great team with huge skill and information resources. Discounts on some of the best bikes, parts and accessories in the world. The ability to genuinely move forward with a career in the Cycling Industry through our close industry partners.

Applicant Should Possess:

  • Friendly & knowledgeable about the bike industry and the product that they are selling, comprehensive training is provided along with huge online knowledge resources.
  • Willing to engage in conversation with customers from all walks of life and listen to and qualify their needs in a open, friendly and efficient manner
  • Be able to deal with a fast paced work environment often dealing with multiple clients simultaneously but also be self motivated during downtime and help maintain the shop and the customers experience.
  • Previous retail experience is preferred two years minimum as is previous experience in the bicycle industry, also a candidate with lightspeed and/or Merchant OS experience would be an asset

Material Handlers

Location: Port Coquitlam Head Office
Date Posted: May 02, 2016

Key Responsibilities:

  • Unload, sort, & put-away of inbound container freight.
  • Picking Customer Orders while operating Hi-reach Order Picker Forklift.
  • Labelling Customer Orders
  • Packing Customer Orders.

Applicant Should Possess:

  • Must be familiar with computers.
  • Will be able to consecutively lift 50 lb cartons.
  • Have forklift experience, preference given to certified operators.
  • Will exhibit strong attention to detail.
  • Steel Toe Footwear Required.
  • Cannot be afraid of heights.